Terms of Service
Last updated: November 10, 2025
1. Agreement to Terms
By accessing or using ServAfri services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Services.
These Terms constitute a legally binding agreement between you and ServAfri. We reserve the right to modify these Terms at any time. Continued use of the Services after changes constitutes acceptance of the modified Terms.
2. Eligibility
You must be at least 18 years old and capable of forming a binding contract to use our Services. By using the Services, you represent that you meet these requirements.
3. Account Registration
To use our Services, you must create an account. You agree to:
- Provide accurate and complete registration information
- Maintain and update your information to keep it accurate
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use of your account
We reserve the right to suspend or terminate accounts that violate these Terms or for any other reason at our discretion.
4. Use of Services
4.1 License
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your business purposes.
4.2 Restrictions
You agree not to:
- Use the Services for any illegal purpose or in violation of any laws
- Attempt to gain unauthorized access to our systems or other user accounts
- Interfere with or disrupt the Services or servers
- Reverse engineer, decompile, or disassemble any part of the Services
- Remove or modify any proprietary notices or labels
- Use the Services to transmit malware, viruses, or harmful code
- Resell or redistribute the Services without authorization
- Use automated systems to access the Services in a manner that sends more requests than a human could reasonably produce
5. Acceptable Use Policy
You must comply with our Acceptable Use Policy, which is incorporated into these Terms by reference. Violations may result in immediate suspension or termination of your account.
6. Payment Terms
6.1 Fees
You agree to pay all fees associated with your use of the Services. Fees are charged according to our published pricing, which may change with notice. All fees are non-refundable unless otherwise specified.
6.2 Billing
You authorize us to charge your payment method for all applicable fees. If payment fails, we may suspend your Services until payment is received. You are responsible for all charges incurred under your account.
6.3 Taxes
All fees are exclusive of applicable taxes. You are responsible for paying all taxes associated with your use of the Services.
7. Your Content
7.1 Ownership
You retain ownership of all data, content, and materials you upload or create using the Services ("Your Content"). You are solely responsible for Your Content and the consequences of posting or publishing it.
7.2 License to Us
You grant us a limited license to store, process, and transmit Your Content solely as necessary to provide the Services. This license terminates when you delete Your Content or close your account, except for content that has been shared with others or as required for legal compliance.
7.3 Responsibility
You represent that you have all necessary rights to Your Content and that it does not violate any laws or third-party rights. We have no obligation to monitor Your Content but reserve the right to remove content that violates these Terms.
8. Intellectual Property
The Services and all associated intellectual property rights are owned by ServAfri or our licensors. These Terms do not grant you any rights to our trademarks, logos, or branding. All rights not expressly granted are reserved.
9. Service Availability
We strive to maintain high availability but do not guarantee uninterrupted access to the Services. We may modify, suspend, or discontinue any aspect of the Services at any time. We are not liable for any interruption, modification, or discontinuation of the Services.
We may perform scheduled maintenance with advance notice when possible. Emergency maintenance may occur without notice.
10. Data Backup
You are responsible for maintaining backups of Your Content. While we implement backup procedures, we do not guarantee that Your Content can be recovered in all circumstances.
11. Termination
You may terminate your account at any time by following the account closure process. We may suspend or terminate your account if you violate these Terms or for any other reason with or without notice.
Upon termination, your right to use the Services immediately ceases. We will delete Your Content within a reasonable time after termination, subject to our data retention policies and legal obligations. You remain responsible for all fees incurred prior to termination.
12. Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. YOU USE THE SERVICES AT YOUR OWN RISK.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SERVAFRI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, WHETHER IN CONTRACT, TORT, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.
14. Indemnification
You agree to indemnify and hold harmless ServAfri and its officers, directors, employees, and agents from any claims, damages, losses, and expenses (including legal fees) arising from your use of the Services, Your Content, or your violation of these Terms.
15. Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which ServAfri operates, without regard to conflict of law provisions.
Any disputes arising from these Terms or the Services shall be resolved through binding arbitration, except that either party may seek injunctive relief in court. You waive any right to participate in class action lawsuits or class-wide arbitration.
16. General Provisions
16.1 Entire Agreement
These Terms, along with our Privacy Policy and Acceptable Use Policy, constitute the entire agreement between you and ServAfri regarding the Services.
16.2 Severability
If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.
16.3 Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
16.4 Assignment
You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.
17. Contact Information
If you have questions about these Terms, please contact us at:
Email: legal@servafri.com
Website: https://servafri.com/contact