ServAfri is an Africa-focused cloud infrastructure platform that allows developers and startups to deploy, manage, and scale applications with low latency and local payment support.

Why is ServAfri different from AWS or other cloud providers?

ServAfri is designed specifically for Africa, offering lower latency, simplified deployment, and support for local payments, solving challenges developers face with global cloud platforms.

Who can use ServAfri?

ServAfri is built for developers, startups, and businesses looking for reliable and scalable cloud infrastructure in Africa.

Contact Us

Have questions about ServAfri? We're here to help. Reach out to our team for support, sales inquiries, or general questions.

General Inquiries

For general questions, support, or information about our services.

hello@servafri.com

Response Time

We typically respond within 24-48 hours during business days.

Sales & Partnerships

Interested in enterprise plans, partnerships, or custom solutions.

hello@servafri.com

Subject Line

Please include "Sales Inquiry" or "Partnership" in your subject line for faster routing.

Technical Support

For technical issues, documentation questions, or API support.

hello@servafri.com

Documentation

docs.servafri.com

Business Hours

Our team is available to assist you during these hours.

Monday - Friday

9:00 AM - 6:00 PM UTC

Weekends

Limited support available

For urgent issues outside business hours, please include "URGENT" in your subject line.

Getting Help

For the fastest response, please include relevant details in your email:

Your account email or username
Description of the issue or question
Steps to reproduce (for technical issues)
Error messages or logs (if applicable)
Expected behavior vs. actual behavior

Documentation & Resources

Before contacting support, check our documentation for answers to common questions:

Documentation — API reference, guides, and tutorials
Status Page — Current system status and incident history

Privacy & Data Protection

When contacting us, please do not include sensitive information such as passwords, API keys, or personal data that should be handled securely. Our support team will never ask for your password.

All communications are handled in accordance with our privacy policy and data protection practices. For security-related concerns, please contact security@servafri.com directly.

Primary Contact

For all inquiries, please email us at:

hello@servafri.com