Acceptable Use Policy

1. Purpose

This Acceptable Use Policy ("Policy") governs your use of ServAfri services. Violations of this Policy may result in suspension or termination of your account without notice.

2. Prohibited Activities

You may not use our services to engage in or facilitate any of the following activities:

2.1 Illegal Activities

• Violating any applicable laws or regulations
• Infringing intellectual property rights of others
• Accessing or attempting to access systems or data without authorization
• Distributing illegal content or materials
• Engaging in fraud, identity theft, or financial crimes

2.2 Security Violations

• Attempting to breach or circumvent security measures
• Scanning, probing, or testing vulnerabilities of our systems without authorization
• Interfering with service delivery to any user or network
• Overloading or attempting to overload our infrastructure
• Distributing malware, viruses, trojans, or other harmful code
• Using our services to launch attacks on third parties

2.3 Abusive Behavior

• Harassing, threatening, or intimidating others
• Stalking or violating privacy rights
• Transmitting hate speech or content promoting violence
• Distributing content that exploits or harms minors
• Impersonating others or misrepresenting your identity or affiliation

2.4 Spam and Unsolicited Communications

• Sending unsolicited bulk email or messages
• Operating email lists without proper consent mechanisms
• Selling or distributing email addresses without consent
• Hosting or distributing spam content

2.5 Network Abuse

• Consuming excessive bandwidth or resources
• Running cryptocurrency mining operations without proper resource allocation
• Operating proxy or VPN services for malicious purposes
• Hosting content used for phishing or fraud
• Running services that facilitate unauthorized access to systems

2.6 Prohibited Content

• Content depicting child exploitation or abuse
• Content promoting terrorism or violent extremism
• Content facilitating human trafficking or exploitation
• Non-consensual intimate imagery
• Content that violates export control regulations

3. Acceptable Cryptocurrency Mining

Cryptocurrency mining is permitted only under the following conditions:

• You have allocated sufficient resources for your mining operations
• Your mining activities do not interfere with other services or customers
• You comply with all applicable laws and regulations
• You pay for all resources consumed by your mining operations

We reserve the right to monitor resource usage and may limit or suspend mining activities that impact service quality or infrastructure performance.

4. Resource Usage

You must use resources responsibly and in accordance with your service plan. Excessive or abusive resource consumption may result in:

• Throttling of services
• Additional charges for excess usage
• Account suspension if usage violates this Policy

We will make reasonable efforts to notify you before taking action, except in cases where immediate action is necessary to protect our infrastructure or other customers.

5. Reporting Violations

If you become aware of any violations of this Policy, please report them to us immediately at:

Email: abuse@servafri.com

Include as much detail as possible, including account information, dates, times, and any supporting documentation.

6. Enforcement

We reserve the right to investigate potential violations of this Policy. Enforcement actions may include:

• Issuing warnings
• Removing or disabling access to content
• Suspending or limiting account functionality
• Terminating accounts
• Reporting violations to law enforcement
• Pursuing legal action

The severity of the enforcement action will depend on the nature and frequency of the violation. We may take immediate action without notice when necessary to protect our infrastructure, other customers, or to comply with legal requirements.

7. Appeals

If you believe an enforcement action was taken in error, you may appeal by contacting us at:

Email: appeals@servafri.com

Include your account information and a detailed explanation of why you believe the action was incorrect. We will review appeals promptly and respond within a reasonable timeframe.

8. Cooperation with Law Enforcement

We cooperate with law enforcement agencies and may disclose information about your account or usage when required by law, legal process, or when we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights or property
• Prevent fraud or abuse
• Protect the safety of users or the public

9. Changes to This Policy

We may update this Policy at any time. Material changes will be communicated through our website or by email. Continued use of our services after changes become effective constitutes acceptance of the updated Policy.

10. Contact Information

For questions about this Policy, contact us at:

Email: legal@servafri.com

Website: https://servafri.com/contact